Sexy Chef Costume
Product Description
Product Description
Shipping Policy
Shipping Policy
1. Free Shipping
We offer free shipping on orders over $80. If your order total does not meet this threshold, the shipping cost will be calculated at checkout based on the shipping destination and method selected.
2. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. This processing time includes product verification, quality checks, and packaging. Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
3. Estimated Delivery Time
Due to high demand and inventory fluctuations, the estimated delivery time for our products is typically between 4 to 6 business days. However, shipping times may vary depending on your location, customs clearance, or other unforeseen circumstances.
- Standard Delivery: 4-6 business days
- Delays Due to High Demand: If your order has not arrived within 10 days but less than 15 days, we will offer you a 20% refund as compensation.
- Extended Delays: If your order does not arrive within 15 days, you are eligible for a full refund.
We appreciate your patience and understanding, as our products are highly popular and may experience occasional shipping delays.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your order at any time using the link provided in your email or by visiting our Order Tracking Page: http://hotsnag.com/track-order.
If you have not received your order within the estimated delivery time, please contact our customer support team at [email protected].
5. Shipping Restrictions
We currently ship to most countries worldwide. However, certain locations may have shipping restrictions or longer delivery times. If you are unsure whether we can deliver to your region, please contact us before placing an order.
We are not responsible for customs fees, taxes, or duties imposed by your country. It is the buyer’s responsibility to cover any additional costs related to customs clearance.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete when placing your order. If the shipping address provided is incorrect or incomplete, it may result in delayed delivery or undeliverable packages. In such cases:
- If the package is returned to us: We can reship it to you, but additional shipping costs may apply.
- If the package is lost due to an incorrect address: We are not responsible for refunds or replacements.
7. Lost or Stolen Packages
If your package is confirmed delivered by the courier but you did not receive it, please check with your neighbors or local post office first. If you still cannot locate your package, please contact us within 7 days of the delivery date at [email protected]. We will do our best to assist you, but we are not responsible for lost or stolen packages.
8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery at [email protected] with your order number and clear photos of the product and packaging. We will arrange a replacement or refund for you as soon as possible.
9. Shipping During Peak Seasons
During peak seasons (such as Black Friday, Christmas, and other holidays), our shipping times may be longer due to high demand. Please plan your orders accordingly and allow extra time for delivery.
Why Trust Us
Why Trust Us