Privacy Policy

HotSnag collects the contact and business information you provide during checkout or support conversations so we can deliver the service, communicate updates, and handle refund requests.

We request only the information needed to prepare and support your order.

If you want us to remove previously submitted contact details from our communication workflow, email support@hotsnag.com.

If payment is processed by a third-party provider, that provider will also handle data under its own policies.

We may retain order-related communication for support, refund review, fraud prevention, and service quality purposes.

We do not sell your submitted business information as marketing data.