Terms of Service
These Terms govern your use of the HotSnag website and your purchase of the D-U-N-S Number application assistance currently offered on the site. They are written for business customers and people acting on behalf of a business.
Business identity and no affiliation
HotSnag is an independent third-party service provider.
HotSnag is not D&B, is not an official D&B partner, and does not issue D-U-N-S Numbers.
Nothing on this site should be read as a claim of endorsement by, affiliation with, or authorization from D&B, any marketplace, any payment provider, or any government body unless we clearly state otherwise in writing.
Service scope
HotSnag provides operational assistance related to D-U-N-S application workflows, including preparation guidance, submission support, communication, and follow-up.
HotSnag does not issue D-U-N-S Numbers, does not operate D&B, and is not the decision-maker for any third-party platform, verification body, payment provider, marketplace, or regulator involved in your use case.
Unless a page expressly states otherwise, HotSnag provides operational assistance only and does not provide legal, tax, accounting, or regulatory advice.
Eligibility and authority
You may use the site and purchase services only if you are legally able to enter into a binding agreement and, where applicable, have authority to act for the business or organization you identify during checkout or support communications.
If you place an order for a company, you represent that the information you submit is authorized for that company's use and that you may ask us to act on the workflow described in the order.
Customer information and cooperation
You are responsible for providing accurate, current, lawful, and complete business information, documents, contact details, and instructions needed for us to perform the service.
Missing, inconsistent, outdated, or misleading information can delay the service, require rework, reduce refund eligibility once work has started, or make completion impossible.
You remain responsible for reviewing any information submitted in your name and for confirming that it matches your official business records.
Orders, pricing, and refunds
Prices, deliverables, and service-specific conditions are shown on the relevant product and checkout pages at the time of purchase.
The current public offer is a one-time paid service, not a subscription or recurring billing arrangement, unless a page clearly states otherwise before payment.
By completing checkout, you authorize us and our payment providers to charge the amount presented for the selected service and any applicable taxes or required adjustments disclosed before payment.
Refunds, if available, are governed by the Refund Policy and any service-specific statement shown on the page where you purchased the service.
Timelines and no guarantee of outcome
Any timing shown on the site or shared in support communications is an operational estimate, not a binding promise, unless we expressly state a specific guarantee in writing.
HotSnag does not guarantee approval, issuance, successful verification, uninterrupted availability of any third-party system, or that a third party will accept your documents, business profile, or application.
Delays caused by external review queues, third-party requirements, customer response time, missing documents, or inconsistent records are outside HotSnag's direct control.
Acceptable use and site materials
You may not use the site to submit unlawful, infringing, fraudulent, deceptive, abusive, or harmful content, interfere with the site's operation, probe or bypass security, or misuse any materials provided through the service.
All site copy, branding, design, and other materials on the site remain owned by HotSnag or its licensors unless otherwise stated. Purchasing a service does not transfer ownership of the site or its underlying materials.
Third-party services, suspension, and termination
Our service may depend on third-party websites, registries, payment processors, communication tools, or verification platforms. Their rules, outages, review decisions, and policy changes can affect your outcome and are not controlled by HotSnag.
We may refuse, pause, or cancel service if we reasonably believe an order involves unlawful conduct, fraud risk, abusive behavior, false information, payment problems, or requests outside the stated scope of the service.
Disclaimers, liability, changes, and contact
To the maximum extent permitted by law, the site and services are provided on an as-available and as-performed basis, and HotSnag disclaims implied warranties such as merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, HotSnag will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from your use of the site or services. Where liability cannot be excluded, HotSnag's aggregate liability will not exceed the amount you paid for the specific service giving rise to the claim.
We may update these Terms by posting the revised version on this page. Continued use of the site or services after an update means you accept the revised Terms. Questions about these Terms may be sent to service@HotSnag.com.